What techniques can supervisors use to give constructive criticism?

Focusing on specific behaviors when giving constructive criticism is a highly effective technique for supervisors. This approach allows the feedback to be clear and actionable, making it easier for the individual to understand exactly what aspects of their performance need improvement. By concentrating on specific behaviors, the supervisor can provide concrete examples and suggestions for improvement, facilitating a more productive conversation. This targeted feedback also helps prevent misunderstandings and reduces feelings of defensiveness from the employee because it's not about personal traits but rather about observable actions.

In contrast, yelling to ensure that someone is heard or providing general feedback can lead to confusion or anxiety, ultimately hindering communication. Discussing issues only during formal evaluations limits opportunities for growth and development, as it neglects the ongoing nature of performance management.